Accessibility
Please refresh the page regularly to ensure you are viewing the most up-to-date information, as updates and new products may take time to appear on the website due to ongoing additions and changes to our collection.
Language Support
Our website is available in both English and French, in accordance with the official languages of Canada and Quebec’s language charter. A French version of our content is available, please refer to the French version of the website when needed (accessible via the menu bar). We provide customer support and partnership inquiries in both English and French via email and phone. Please contact us by email so we can determine whether a callback can be arranged. Depending on availability, callback support may be offered in certain regions of Canada and the United States. In some cases, support or communication may be facilitated through our international partners, depending on your location and the nature of your request.
Social Media
Follow and connect with us on our official social media platforms by clicking the icons on our website. We may also operate additional social media accounts not listed publicly. If you are unsure about the authenticity of an account, please contact us by email for verification.
Only the social media handles listed on our official website should be considered official. Any accounts not listed should be treated as unaffiliated, and we are not responsible for communications from unverified sources. Our Contact Us page and official email are the primary and preferred methods of communication. Due to high message volume on social media platforms, responses may be delayed or may not be guaranteed. We may respond to private messages on social media, however, response times vary depending on demand and urgency. For urgent inquiries, customer support, or partnership requests, including influencer collaborations, please use our Contact Us page or email directly, as these are the only official channels where requests are guaranteed to be processed under our Terms of Service.
Please disregard any emails or messages claiming to be from us that are not listed or verified through our official website.
Currency & Payment
As a Canadian company operating in Quebec, all prices are listed in CAD (Canadian Dollars). Credit cards will be charged in CAD, and applicable taxes are calculated based on your region at checkout. We use Shopify Inc. as our secure e-commerce and payment platform. For more information about secure transactions and payment processing, please refer to Shopify’s Help Center. For additional payment-related questions, please visit our Help & Information Center.
>> https://help.shopify.com/en/manual/payments
Product Images, Descriptions & Manufacturer Information
Some product images or designs may appear on other platforms due to our partnerships with external manufacturers, suppliers, and collaborators worldwide. As a result, certain images may be shared, licensed, or provided directly by our production partners. We also work with global manufacturing and fulfillment partners, which may result in similar or identical product visuals appearing across different websites. If you have any questions regarding the authenticity, origin, or source of a product, please contact us. We will be happy to assist you and provide clarification.
Beware of Imitations
Please be cautious of imitation websites, unauthorized platforms, or fake sellers claiming to represent us. If a product is purchased outside of our official website or verified partners and does not include a valid order number from our system, we cannot guarantee its authenticity, quality, or provide customer support for it. If you have purchased from a third-party or unverified seller, any concerns must be addressed directly with that seller or platform. Only products purchased through our official website or authorized partners are covered under our policies and eligible for support.
For more information, please refer to our Intellectual Property & Rights and Collaboration & Wholesale Inquiries sections.