Privacy policy
Last Updated: May 21, 2026
Section 1 – Introduction and Acceptance of Terms
FHGS Vestimentaire ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services. By accessing or using our website, you consent to the practices described in this policy.
Section 2 – Information We Collect
We may collect personal information such as your name, email address, phone number, and shipping and billing address. We also collect payment information, including credit or debit card details processed securely through third-party providers such as Shopify Inc., along with your transaction history. In addition, we may collect account-related data such as your username, password, purchase history, and preferences. Where applicable, we may also request additional information such as sizing preferences, custom tailoring details, or design specifications when you place special or customized orders.
We also collect non-personal information such as your IP address, browser type, operating system, and device identifiers. This includes usage data such as pages visited, time spent on our website, clickstream activity, and referring websites. We use cookies, pixels, and similar tracking technologies to improve your browsing experience, analyze site performance, personalize content, and potentially deliver targeted advertising. You may manage or disable cookies through your browser settings or other available opt-out tools.
>> https://www.shopify.com/legal/cookies
With your consent or where permitted by law, we may use your contact information for marketing and promotional communications. You may opt out of receiving these communications at any time by following the unsubscribe instructions included in our emails.
Section 3 – How We Use Your Information
We use your personal information to process and fulfill your orders, including payment processing, shipping, and providing customer support. Your information may also be used to communicate with you regarding your orders, including confirmations, shipping updates, and customer service messages, as well as to send promotional offers or newsletters where permitted. We may use your information to improve our website, products, and services through analytics, performance monitoring, and customer feedback. In addition, your information may be used to help detect and prevent fraud, comply with legal obligations, and enforce our Terms of Service and other applicable policies.
Section 4 – Sharing of Information
We may share your information with trusted service providers who assist in operating our business, including payment processors such as Shopify Inc., shipping carriers such as UPS, FedEx, and DHL, IT support providers, and marketing partners, solely for the purpose of fulfilling orders, processing payments, and maintaining our services. We may also disclose your information to legal authorities if required by law, court order, or other legal processes, or where necessary to protect our rights, property, safety, or to investigate suspected fraud or misuse of our services. In addition, we may share relevant information with business partners, including manufacturers or fulfillment partners, strictly for the purpose of processing and delivering your orders. We do not sell, rent, or trade your personal information to third parties.
Section 5 – International Data Transfers
As we operate internationally, your personal information may be transferred to and processed in countries outside of your country of residence, including locations where our service providers, manufacturers, or fulfillment partners operate. We take appropriate measures to ensure that any such data transfers are conducted in compliance with applicable data protection laws and that your information is handled securely and in accordance with this Privacy Policy.
Section 6 – Data Security
We implement industry-standard security measures, including SSL encryption and secure servers, to help protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.
Section 7 – Your Rights
Depending on your jurisdiction and applicable data protection laws, you may have certain rights regarding your personal information. These may include the right to access, correct, or delete your personal data, the right to opt out of marketing communications, the right to restrict or object to certain processing activities, and the right to request data portability where applicable. To exercise any of these rights, please contact us using the information provided in the “Contact Us” section.
Section 8 – Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including order processing, customer support, legal compliance, and other legitimate business purposes. Once your personal data is no longer required for these purposes, we will take reasonable steps to securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws.
Section 9 – Third-Party Links
Our website may contain links to third-party websites, including social media platforms and other external services. Please note that we are not responsible for the privacy practices, content, or security of these third-party websites. We encourage you to review the privacy policies of any external sites you visit before providing any personal information.
Section 10 – Children's Privacy
Our services are not intended for individuals under the age of eighteen (18). We do not knowingly collect, use, or store personal information from anyone under this age. If we become aware that we have collected personal data from a minor without appropriate parental or guardian consent, we will take steps to delete such information as soon as reasonably possible.
Section 11 – Updates to This Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed of any changes.
Section 12 – Hosting & Payment Processing
Our online store is hosted and powered by Shopify Inc., which provides the e-commerce platform that allows us to sell products and services to you. As part of this service, your data is processed and stored through Shopify’s systems, including databases and secure server infrastructure protected by firewalls and security measures. When you make a purchase, certain transaction and account information may be processed and stored through Shopify’s secure environment to complete your order.
If you use a direct payment method at checkout, your payment information is handled securely through Shopify’s payment system or other integrated payment providers. All payment data is encrypted and processed in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your payment details are retained only for the time necessary to complete the transaction, after which they are securely handled or removed in accordance with applicable requirements. PCI-DSS compliance ensures that payment information is processed securely and handled according to industry standards established by major card networks such as Visa, Mastercard, American Express, and Discover. For additional information, you may review Shopify’s legal pages, including their Terms of Service and Privacy Policy, available on their official website.
>> https://www.shopify.com/legal/terms
>> https://www.shopify.com/legal/privacy
>> https://www.shopify.com/legal/dpa
Section 13 – Cookies
We use cookies to operate and improve our Site and Services, including remembering user preferences and actions, analyzing website performance, and understanding how users interact with our Services. This helps us maintain, improve, and optimize the user experience. We may also allow third-party service providers to use cookies on our Site to help deliver analytics, personalize content, and support advertising across our Site and other websites. Please note that disabling cookies may affect the functionality of our Site and limit your access to certain features or services. In some cases, restricting cookies may also not fully prevent the sharing of information with third-party partners, such as advertising providers.
>> https://www.shopify.com/legal/cookies
Section 14 – Complaints
If you have any complaints regarding how we handle your personal information, please contact us using the details provided below. If you are not satisfied with our response, you may have the right, depending on your location, to appeal our decision by contacting us again using the details below or to lodge a complaint with your local data protection authority.
Section 15 – Contact Us
For any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us by email.
>> info@fhgsvestimentaire.com
By using our website powered by Shopify Inc., you acknowledge and agree that your personal information may be processed by Shopify Inc. and other third-party service providers in accordance with this Privacy Policy.