CUSTOMER SUPPORT
If you have any concerns, questions about returns, or require additional assistance with your purchase, please contact us through our Contact Form or by email. Our customer service team is here to help with product inquiries, assistance with returns or exchanges, order-related concerns, and any other support you may need. We are committed to providing the best possible service and will respond to your inquiry as soon as possible.
>> If your inquiry relates to an existing order, please include your full name and order number in your message to help us assist you more efficiently.
Please note that service calls are available in English and French only. If you choose to contact us by phone, calls will be placed from Canada. International calling charges may apply depending on your mobile service provider.
We operate social media platforms, however, we may not respond to inquiries submitted through them. For faster assistance, please contact us via email or our Contact Form.
IMPORTANT NOTICE
Please be aware that only the email address listed on our official website is used for all legitimate communication. Any other email addresses claiming to represent us are not authorized and may be fraudulent. Do not respond to suspicious messages, and contact us directly through our contact form or our official email address to verify any communication.
>> info@fhgsvestimentaire.com
Protecting your privacy and ensuring secure transactions is our priority. If you have any questions or concerns, please feel free to contact us. Please check your inbox regularly, as our emails may occasionally be directed to your junk or spam folder. Due to time zone differences, responses may not be immediate, however, we will reply to your inquiry as soon as possible. We appreciate your patience and understanding. If you notice an issue with your order, please contact us as soon as possible so we can assist you promptly. For more detailed information, please refer to our Shipping Policy.
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