Track Your Order

Please click on the icon in the bottom right corner to track your order.

You can track your package using the appropriate carrier link below using your tracking number:

SF Express Tracking: sf-international.com/us/en/support/querySupport/waybill

UPS Tracking: ups.com/ca/en/home

Tracking Information

A confirmation email will be sent to you once your order has been shipped. Please ensure that you check your email for updates from FHGS Vestimentaire, including your inbox, spam, or junk folder in case the message is filtered.

Once your order has been dispatched, you will receive a tracking number by email. This tracking number can be used to monitor your shipment through the assigned carrier based on your destination. Please note that all official tracking information will only be sent through our verified email address. If you receive any suspicious messages or unexpected tracking updates, please contact us immediately for verification before taking any further action. For more details on how we handle your data, please review our Privacy Policy and Terms of Service. 

If You Haven’t Received Tracking Information

If you have not received tracking information after one (1) week, please contact us through our Contact Us page for assistance. We appreciate your patience as we manage high order volumes and work to ensure all shipments are processed as efficiently as possible.

Please note that all order updates and digital confirmations will be sent to the email address provided at checkout. We recommend checking your inbox as well as your spam or junk folder in case emails are filtered.

Order Processing Details

For more details, please refer to our Returns & Exchanges Policy, Shipping Policy, and Customs & Import Tax information.

Processing times may take up to one (1) week due to high order volumes and international fulfillment requirements. Delivery times vary depending on the destination country and shipping carrier. You may use the tracking number provided to estimate delivery progress directly through the carrier’s website. We work with trusted shipping partners such as UPS, FedEx, DHL, Canada Post, and other regional postal services depending on your location. Full shipping details will be included in your order confirmation email.

By placing an order, you acknowledge and consent that we may share necessary information, such as your name, shipping address, and contact details, with third-party logistics providers solely for the purpose of fulfilling and delivering your order.